Solutions · Product analytics
Your users don’t live on one platform, and neither does your product. Countly captures behavior from your web app, your mobile apps, your desktop software, your connected products and the systems behind them, and brings it into one place: one user profile, one set of reports, one place to act.
Every platform
Each platform tells part of the story. Countly reads them as one.
Sites and web apps, from first page view to signup and beyond, with cookieless tracking and consent in the SDK.
Web analyticsiOS, Android and HarmonyOS, native or Flutter, React Native and Unity, with crashes and push built in.
Mobile analyticsWindows, macOS and Linux applications, including the ones that run behind a firewall.
Desktop analyticsVehicles, kiosks, devices and embedded systems, with offline capture that syncs when they reconnect.
Connected devices & IoTBackend events, transactions and internal systems, through APIs for custom ingestion.
Data managementEach platform gets its own profile. When you identify a user across them, Countly merges those profiles into one, so a person who browses on the web, buys in the app and gets support on the desktop client reads as one journey instead of five reports. Keep them separate if your product or your privacy rules call for it.
Key questions
The three questions we hear most often, and how Countly answers them on data you keep.
Follow a funnel that starts on the web and ends in the app. See where users leave and the paths they take instead.
Retention and cohorts by feature, platform and release, so you know what to build next.
Yes. The users you find become a cohort, trigger a Journey and get targeted in-app help or push, in the same platform. Replace six tools with one connected platform.
How Countly helps
One platform covers the whole loop: Capture, Analyze, Act, Adapt. The insight and the action stay in the same place.
See the platform
Illustrative scenario, sample data An onboarding funnel drops at “Verify identity”. The users who abandoned there become a cohort, the cohort triggers a Journey with in-app help, and the same funnel is measured again. See what changed in Countly 27
Governed as it arrives, from every platform, into one profile.
Metric-first Drill, funnels, flows, cohorts, retention and dashboards with 30 chart types. Ask Cee in plain language when you want a faster way in.
Journeys, push, in-app, surveys and experiments on the audiences you find.
Behavior tells you where; feedback helps explain why. Then measure what happened next.
Data ownership
Self-host Countly on your own infrastructure or run it in a dedicated private-cloud environment operated by Countly in the Google Cloud region you choose. Built for up to 100M MAU and billions of events. ISO 27001, ISO 27017 and ISO 27018 certified, SOC 2 Type II examined, TISAX® participant.
Explore data privacyProduct analytics measures how people use a digital product: what they do, in what order, how often and where they stop. Unlike web analytics, which counts visits and traffic, it follows individual users through the product over time, so teams can see which features drive retention and where journeys break. Countly is the product analytics and customer engagement platform you can self-host.
FAQ
Straight answers for this space. For anything else, talk to us.
Yes. Each device gets its own profile, and when you identify a user across platforms, Countly merges them into one, so their web, mobile and desktop behavior reads as one path. You decide whether and when profiles are merged.
Web, mobile, desktop, connected products and server-side systems, through SDKs for iOS, Android, Web, Node.js, Flutter, React Native, Unity, C++, Java, Windows and HarmonyOS, plus APIs for custom ingestion.
Yes. Self-host Countly on your own infrastructure and your product data stays within the infrastructure you operate. Or run it in a dedicated private-cloud environment in the Google Cloud region you choose.
Web analytics measures traffic; product analytics measures behavior inside the product over time. Countly does both, across every platform you run.
Both provide sophisticated product analytics. The fundamental difference is deployment: Amplitude is delivered as vendor-hosted SaaS, while Countly Enterprise can be self-hosted on your infrastructure. Compare them.
Countly Flex starts at $175 per month for up to 5,000 monthly active users, with a 14-day free trial. Countly Enterprise is priced per deployment. Countly Lite is free and open source. See pricing.
Solutions
The same platform, seen one platform at a time.
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