Metric-first Drill
From a metric to an individual user, in one flow.
Countly 27 · Released November 4, 2026
Private product
intelligence across
all your data.
Countly 27 marks a new chapter in private product intelligence: deeper analytics, AI and customer engagement in one platform you can self-host.
What is Countly 27?
Countly 27 is the latest release of Countly, the product analytics and customer engagement platform you can self-host on your own infrastructure. Released on November 4, 2026, it brings deeper analytics, AI and customer engagement together in one platform, so teams can capture product data from web, mobile, desktop, connected products and server-side systems, analyze it, act on it and measure what happens next.
What’s new in Countly 27
Eight ways Countly 27
goes further.
You remember Countly. You haven’t seen Countly 27.
Funnels, Flows & Cohorts
See where users drop off and the paths they take instead.
Next-gen dashboards
Templates, 30 chart types and dashboard-wide filters.
Release intelligence + alerts
Regressions by version, straight to Jira.
Unified Experience hub
Journeys, push, in-app, surveys and experiments in one place.
Cee, AI analyst
Ask in plain language. Get evidence back.
AI Analytics
Adoption, cost, quality and performance of your AI features.
Faster, friendlier UX
Easier to learn, faster to get around, now in 10 languages.
How it works
Your product knows more than any one tool can see.
Capture, analyze, act and adapt, on one data layer.
- 01 · Capture
All your product data, in one place.
Signals from web, mobile, desktop, connected products and server-side systems arrive in one Countly environment, through Countly SDKs and APIs.
- 02 · Analyze
Go from a metric to the moment that matters.
The onboarding funnel shows the biggest drop at “Verify identity.” Ask Cee, and it builds the cohort of users who left at that step.
- 03 · Act
Turn insight into action, without leaving Countly.
The audience you discover should be the audience you can act on. That cohort triggers a Journey that sends targeted in-app help, and you measure the results.
- 04 · Adapt
Build products that learn from what happens next.
A targeted survey asks what stopped them. Behavior tells you where. Feedback helps explain why. Your team decides the change, then measures the same funnel again.
Replace six tools with one connected platform. Analytics · Funnels & Cohorts · Journeys · Push & In-app · Surveys & Ratings · Experiments
Private
Self-host Countly on
your own infrastructure.
With self-hosting, your product data stays within the infrastructure you operate, and you decide where it is deployed. Countly’s application-level governance extends down to the infrastructure layer when you self-host.
Talk to us about self-hostingISO 27001Certified
ISO 27017Certified
ISO 27018Certified
SOC 2Type II examined
TISAX®Participant*
*Countly Ltd. is a TISAX® Participant. TISAX® is a registered trademark of and governed by ENX Association. Learn more at enx.com/tisax
AI
Ask Cee. Measure your AI features.
Both in Countly 27.
When you self-host, Cee’s product agents can run fully inside your infrastructure when configured. The Documentation Agent, the Countly AI Gateway (EU) and third-party AI providers run outside.
AI Analytics · still coming
Make your AI smarter with your product intelligence.
Connect your AI to Countly through MCP so it can use your analytical data as context for the outputs, recommendations and decisions you build.
Dev teams
Validate SDK integrations and debug issues with real product context.
Marketing
Ground marketing decisions in product data.
Product
Personalize experiences, experiments and Journeys.
Data science
Analyze metrics, forecast and detect anomalies.
Scale
Choose product analytics your product can rely on.
Countly supports organizations with up to 100M monthly active users and billions of events. Extend it with APIs, Hooks and plugins, with the added flexibility of controlling the deployment.
Read how Countly’s architecture is builtFAQ
Countly 27: frequently
asked questions
Straight answers on what is in this release. For anything else, talk to us.
What is Countly 27?
Countly 27 is the latest release of Countly, the product analytics and customer engagement platform you can self-host. It brings deeper analytics, AI and customer engagement together in one platform.
What’s new in Countly 27?
Eight improvements: metric-first Drill; Funnels, Flows & Cohorts; next-gen dashboards with 30 chart types; release intelligence + alerts; the unified Experience hub; Cee, the AI analyst; AI Analytics; and a faster, friendlier UX in 10 languages.
Can I self-host Countly?
Yes. Self-host Countly on your own infrastructure. With self-hosting, your product data stays within the infrastructure you operate, and you decide where it is deployed.
Does Countly 27 include AI?
Yes. Cee, Countly’s AI analyst, answers plain-language questions and shows the evidence. AI Analytics tracks the adoption, cost, quality and performance of the AI features in your product. You can also connect your own AI to Countly through MCP.
Which platforms does Countly support?
Web, mobile, desktop, connected products and server-side systems, through Countly SDKs and APIs for custom ingestion.
How much data can Countly handle?
Countly is built for up to 100M MAU and billions of events.
Is Countly an alternative to Amplitude?
Yes. Countly is the self-hosted alternative to Amplitude. Both provide sophisticated product analytics; the fundamental difference is deployment. Compare them.
Which certifications does Countly hold?
ISO 27001, ISO 27017 and ISO 27018 certified; SOC 2 Type II examined; TISAX® participant. Details on privacy by design.